Detailed Description of Goods and/or Services:

Health and Herbal is a business in the natural healthcare industry that offers consultation and online supply of natural health products.

Delivery Policy:

Subject to availability and receipt of payment, requests will be processed within 7 days and delivery confirmed by way courier confirmation.

Export Restriction:

The offering on this website is available to South African clients only.

Returns and Refunds Policy:

The provision of goods and services by Health and Herbal is subject to availability. In cases of unavailability, Health and Herbal will refund the client in full within 30 days. Cancellation of orders by the client will attract a 10% administration fee.

Customer Privacy Policy:

Health and Herbal shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “Personal Information” shall be defined as detailed in the Protection of Personal Information Act 4 of 2013 (POPIA). The Payfast by Network Privacy Policy may be accessed on: https://payfast.io/privacy-policy/

Payment Options Accepted:

Payment may be made via Visa, MasterCard, Diners or American Express Cards or by bank transfer into the Health and Herbal bank account, the details of which will be provided on request.

Payment Options Accepted:

Card transactions will be acquired for Health and Herbal via Payfast by Network who are the approved payment gateway for all South African Acquiring Banks. Payfast by Network uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website.
Users may go to https://payfast.io/ to view their security certificate and security policy.

Customer Details Separate from Card Details:

Customer details will be stored by Health and Herbal separately from card details which are entered by the client on Payfast by Network’s secure site. For more details on Payfast by Network refer to www.payfast.io.

Merchant Outlet Country and Transaction Currency:

The merchant outlet country at the time of presenting payment options to the
cardholder is South Africa. Transaction currency is South African Rand (ZAR).

Responsibility:

Health and Herbal takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

Country of Domicile:

This website is governed by the laws of South Africa and Health and Herbal chooses as its domicilium citandi
et executandi for all purposes under this agreement, whether in respect of court
process, notice, or other documents or communication of whatsoever nature Shop 20, Marine Walk, Salta Boulevard, Sibaya, Durban, 4320.

Variation:

Health and Herbal may, in its sole discretion, change this agreement or any part thereof at any time without notice.