Privacy Policy

February 2025 | Version 1.0

We respect your privacy. Please
read the full privacy policy because it applies to you.

Introduction

Welcome to our privacy policy.
We are Health and Herbal and this is our plan of action when it comes to
protecting your privacy. We respect your privacy and take the protection of
personal information very seriously. The purpose of this policy is to describe
the way that we collect store use and protect information that can be
associated with you or another specific natural or juristic person and can be
used to identify you or that person (personal information).

The purpose of this policy is to
describe the way that we handle your personal information.

Audience

This policy applies to you if
you are:

This policy applies to you under
certain circumstances.

Personal information

Personal information includes:

but excludes:

Personal information includes
information we collect (i) automatically when you visit our website (ii) on
registration (iii) on submission and (iv) from you voluntarily. It excludes (i)
anonymous (ii) de-identified (iii) non-personal statistical and (iv) public
information.

Common examples

Common examples of the types of
personal information which we may collect and process include your:

Sensitive personal information

Depending on the goods or
services that you require we may also collect sensitive personal information
including your:

Acceptance

Acceptance required

You must accept all the terms of
this policy when you order our goods or request our services. If you do not
agree with anything in this policy then you may not order our goods or request
our services.

You may not order our goods or
request our services if you do not accept this policy.

Legal capacity

You may not access our website
or order our goods or request our services if you are younger than 18 years old
or do not have legal capacity to conclude legally binding contracts.

Deemed acceptance

By accepting this policy you are
deemed to have read understood accepted and agreed to be bound by all of its
terms.

Your obligations

You may only send us your own
personal information or the information of another data subject where you have
their permission to do so.

Changes

We may change the terms of this
policy at any time by updating this web page. We will notify you of any changes
by placing a notice in a prominent place on the website or by sending you an
email detailing the changes that we have made and indicating the date that they
were last updated. If you do not agree with the changes then you must stop
using the website and our goods or services. If you continue to use the website
or our goods or services following notification of a change to the terms the
changed terms will apply to you and you will be deemed to have accepted those
updated terms.

Collection

On registration

Once you register on our website
you will no longer be anonymous to us. You will provide us with certain
personal information when you register on our website.

This personal information will
include:

We will use this personal
information to fulfil your account provide additional services and information
to you as we reasonably think appropriate and for any other purposes set out in
this policy.

We collect certain information
on registration when you register on our website.

On order or request

When you order our goods or
request our services from us you will be asked to provide us with additional
information on a voluntary basis (goods or services information).

We collect certain information
when you order goods or request our services from us.

From browser

We automatically receive and
record Internet usage information on our server logs from your browser such as
your Internet Protocol address (IP address) browsing habits click patterns
version of software installed system type screen resolutions colour capabilities
plug-ins language settings cookie preferences search engine keywords JavaScript
enablement the content and pages that you access on the website and the dates
and times that you visit the website paths taken and time spent on sites and
pages within the website (usage information). Please note that other websites
visited before entering our website might place personal information within
your URL during a visit to it and we have no control over such websites.
Accordingly a subsequent website that collects URL information may log some
personal information.

We collect certain information from your web
browser, including your Internet usage information when you visit our website.

Cookies

We may place small text files
called ‘cookies’ on your device when you visit our website. These files do not
contain personal information, but they do contain a personal identifier
allowing us to associate your personal information with a certain device. These
files serve a number of useful purposes for you, including:

Your internet browser generally
accepts cookies automatically, but you can often change this setting to stop
accepting them. You can also delete cookies manually. However, no longer
accepting cookies or deleting them will prevent you from accessing certain
aspects of our website where cookies are necessary. Many websites use cookies
and you can find out more about them at www.allaboutcookies.org.

We collect certain information from cookies that we
may send to your computer to try and give you a personalised experience.

Third party cookies

Some of our business partners
use their own cookies or widgets on our website. We have no access to or
control over them. Information collected by any of those cookies or widgets is
governed by the privacy policy of the company that created it, and not by us.

Web Beacons

Our website may contain electronic image requests
(called a single-pixel gif or web beacon request)
that allow us to count page views and to access cookies. Any electronic image
viewed as part of a web page (including an ad banner) can act as a web beacon.
Our web beacons do not collect, gather, monitor or share any of your personal
information. We merely use them to compile anonymous information about our
website.

We collect certain information from web beacons on
our website to compile anonymous information about our website.

Optional Details

You may also provide additional
information to us on a voluntary basis (optional information). This includes
content or products that you decide to upload or download from our website or
when you enter competitions, take advantage of promotions, respond to surveys,
order certain additional goods or services, or otherwise use the optional
features and functionality of our website.

We collect certain optional information, that you
provide when you upload or download content from our website or when you enter
competitions, take advantage of promotions, respond to surveys or register and
subscribe for certain additional goods or services.

Recording Calls

We may monitor and record any
telephone calls that you make to us, unless you specifically request us not to.

Purpose for collection

We may use or process any goods
or services information, or optional information that you provide to us for the
purposes that you indicated when you agreed to provide it to us. Processing
includes gathering your personal information, disclosing it, and combining it
with other personal information. We generally collect and process your personal
information for various purposes, including;

We may use your usage
information for the purposes described above and to;

We may use any of your personal information that
you provide to us for the purposes that you indicated when you agreed to
provide it to us.

Consent to collection

We will obtain your consent to
collect personal information:

We will get your consent to collect your personal
information in accordance with applicable law when you provide us with it.

Use

Our obligations

We may use your personal
information to fulfil our obligations to you.

Messages and updates

We may send administrative
messages and email updates to you about the website. In some cases, we may also
send you primarily promotional messages. You can choose to opt-out of
promotional messages. But, we may send you one message asking you to opt-into
promotional messages without you having opted-into promotional messages.

We may use your information to send you
administrative messages and email updates to you regarding the website and for
marketing purposes where lawful.

Targeted content

While you are logged into the
website, we may display targeted adverts and other relevant information based
on your personal information. In a completely automated process, computers
process the personal information and match it to adverts or related information.
We never share personal information with any advertiser, unless you
specifically provide us with your consent to do so. Advertisers receive a
record of the total number of impressions and clicks for each advert. They do
not receive any personal information. If you click on an advert, we may send a
referring URL to the advertiser’s website identifying that a customer is
visiting from the website. We do not send personal information to advertisers
with the referring URL. Once you are on the advertiser’s website however, the
advertiser is able to collect your personal information.

We may use your information for targeted content in
certain, specified instances.

Disclosure

Sharing

We may share your personal
information with:

We may share your personal information with third
parties for the purposes of fulfilling our obligations to you among other
purposes.

Law enforcement

We may disclose personal
information if required:

We may disclose personal information to third
parties if required for legal reasons.

No selling

We will not sell personal
information. No personal information will be disclosed to anyone except as
provided in this privacy policy.

Marketing purposes

We may disclose aggregate
statistics (information about the customer population in general terms) about
the personal information to advertisers or business partners.

Employees

We may need to disclose personal
information to our employees that require the personal information to do their
jobs. These include our responsible management, human resources, accounting,
audit, compliance, information technology, or other personnel.

Change of ownership

If we undergo a change in
ownership, or a merger with, acquisition by, or sale of assets to, another
entity, we may assign our rights to the personal information we process to a
successor, purchaser, or separate entity. We will disclose the transfer on the
website. If you are concerned about your personal information migrating to a
new owner, you may request us to delete your personal information.

Security

We take the security of personal
information very seriously and always do our best to comply with applicable
data protection laws. Our hosting company will host our website in a secure
server environment that uses a firewall and other advanced security measures to
prevent interference or access from outside intruders. We authorize access to
personal information only for those employees who require it to fulfil their
job responsibilities. We implement disaster recover procedures where
appropriate.

Our website is hosted on a secure server and uses
security measures to prevent interference by intruders.

Accurate and up to date

We will try to keep the personal
information we collect as accurate, complete and up to date as is necessary for
the purposes defined in this policy. From time to time we may request you to
update your personal information on the website. You are able to review or
update any personal information that we hold on you by accessing your account
online, emailing us, or phoning us. Please note that in order to better protect
you and safeguard your personal information, we take steps to verify your
identity before granting you access to your account or making any corrections
to your personal information.

Please keep your personal information accurate and
up to date by accessing your account online, emailing us, by phoning us.

Retention

We will only retain your
personal information for as long as it is necessary to fulfil the purposes
explicitly set out in this policy, unless:

During the period of retention,
we will continue to abide by our non-disclosure obligations and will not share
or sell your personal information.

We may retain your personal
information in physical or electronic records at our discretion.

We will only retain your personal information for
as long as is necessary.

Updating or removing

You may choose to correct or
update the personal information you have submitted to us, by clicking the
relevant menu in any of the pages on our website or contacting us by phone or
email.

You may choose to update or remove the personal
information you have submitted to us.

Data Security Measures

We take the security of your personal information
very seriously. We have implemented a variety of technical and organizational
measures to protect your personal information from unauthorized access,
disclosure, alteration, or destruction. These measures include:

Please note: While we strive to
protect your personal information, no security measures are perfect, and we
cannot guarantee the complete security of any information you provide to us.

Additionally, you can play a
role in protecting your information by:

By using our website, you agree
to these data security measures.

Limitation

We are not responsible for, give
no warranties, nor make any representations in respect of the privacy policies
or practices of linked or any third party websites.

Enquiries

If you have any questions or
concerns arising from this privacy policy or the way in which we handle
personal information, please contact us.

Easy returns

Returns within 30 days receive a full refund.

Shipping Across South Africa

Ship anywhere in South Africa

24/7 support

Call us anytime at (073) 675 4805